At onehorn.online, we strive to deliver your orders in a timely and efficient manner. This Shipping and Delivery Policy outlines how orders are processed, shipped, and delivered.
Orders are typically processed within 1 to 3 business days after confirmation. Once an order is processed, it is handed over to our delivery partners for shipment. Delivery timelines may vary depending on the location, seller processing time, and courier service availability.
Estimated delivery time ranges from 3 to 10 business days for most locations. However, deliveries to remote or rural areas may take longer. Users will be notified of any significant delays whenever possible.
Shipping charges, if applicable, will be displayed at the time of checkout. In some cases, we may offer free shipping on selected products or promotions.
Once your order is shipped, you may receive tracking details via SMS, email, or WhatsApp, allowing you to monitor the status of your delivery.
While we make every effort to ensure timely delivery, onehorn.online is not responsible for delays caused by external factors such as courier issues, natural events, strikes, or unforeseen circumstances beyond our control.
If you receive a damaged or incorrect product, please refer to our Refund and Cancellation Policy and contact us immediately for assistance.
As a marketplace platform, individual sellers are responsible for processing and shipping their products. However, we work to ensure a smooth delivery experience for all users.
For any shipping or delivery-related queries, you can contact us at support@onehorn.online or visit https://onehorn.online.